Refunds

 

 

If for some reason you are not approved for the medication/therapy you have purchased through Lifealize LLC, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please call us at (561) 337-4850 or email us at Info@lifealize.com.

 

Exchanges

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please either call us at (561) 337-4850 or send us an email at Info@lifealize.com 

 

Shipping returns

 

To return your product please contact us in order to arrange a return of your product to the pharmacy.

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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Depending on where you live, the time it may take for your exchanged product to reach you may vary.

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If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Need help?

 

You can contact us at (561) 337-4850 or send us an email at Info@lifealize.com 

for questions related to refunds and returns.